How to Video (10 minutes)

This is a 10 minute video on how to setup and use Customer Verbatim.

The data used for the demo was downloaded from the NLTK Corpus:

Product Reviews (5 products)

Available as ‘Customer Review Datasets (5 products)’ from
http://www.cs.uic.edu/~liub/FBS/FBS.html

Source:
http://www.cs.uic.edu/~liub/FBS/CustomerReviewData.zip

NB: Line-endings have been converted from DOS to Unix.

*****************************************************************************
* Annotated by: Minqing Hu and Bing Liu, 2004.
* Department of Computer Sicence
* University of Illinois at Chicago
*
* Contact: Bing Liu, liub@cs.uic.edu
* http://www.cs.uic.edu/~liub
*****************************************************************************

Readme file

This folder contains annotated customer reviews of 5 products.

1. digital camera: Canon G3
2. digital camera: Nikon coolpix 4300
3. celluar phone: Nokia 6610
4. mp3 player: Creative Labs Nomad Jukebox Zen Xtra 40GB
5. dvd player: Apex AD2600 Progressive-scan DVD player

All the reviews were from amazon.com. They were used in the following
two papers:

Minqing Hu and Bing Liu. “Mining and summarizing customer reviews”.
Proceedings of the ACM SIGKDD International Conference on
Knowledge Discovery & Data Mining (KDD-04), 2004.

Minqing Hu and Bing Liu. “Mining Opinion Features in Customer
Reviews.” Proceedings of Nineteeth National Conference on
Artificial Intellgience (AAAI-2004), 2004.